CatChat (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our platform. By using CatChat, you consent to the collection and processing of your personal data as described in this policy.
Finduzz Cat Café / CatChat operates as the Data Controller, determining how and why your personal data is processed. For questions about this policy, contact us at catchatsocial@proton.me.
CatChat operates on a minimal-data-collection principle. The only personally identifiable information retained by the Data Controller is the email address associated with your account, used exclusively for authentication and essential service communications.
Data you provide upon registration and profile creation:
Proximity and location data:
Communications and messaging:
Automated data collection:
The limited data described above is processed exclusively for the following purposes:
We will never sell your personal data. The Data Controller does not access, review, or maintain copies of user profiles, private conversations, or location-derived data. Your profile is visible only to users you have mutually matched with. All user data is private by default and inaccessible to CatChat staff.
CatChat is provided free of charge. As a condition of using the free service, users consent to the display of in-app content recommendations, curated suggestions, and advertisements (“Promotional Content”) within the application interface.
By creating an account and using CatChat, you acknowledge and consent to the display of Promotional Content as described above. This consent is granted as part of the contractual basis for accessing the free service.
As an EU/EEA user, you have the following rights:
Right to Access (Art. 15)
Request a copy of all personal data we hold about you (limited to your email address and any direct support correspondence), provided free of charge within one month.
Right to Rectification (Art. 16)
Request corrections to inaccurate or incomplete data. We'll update it without undue delay.
Right to Erasure (Art. 17)
Request deletion of your data ('Right to be Forgotten'). You can delete your account directly in Settings → Delete Account.
Right to Restrict Processing (Art. 18)
Ask us to pause processing of your data while you dispute its accuracy or need it for a legal claim.
Right to Data Portability (Art. 20)
Request your data in a structured, machine-readable format (e.g., JSON/CSV).
Right to Object (Art. 21)
Object to processing for direct marketing communications (e.g., email). In-app Promotional Content is part of the free service contract and is not subject to individual objection; users may opt for a premium subscription to remove it.
Right to Withdraw Consent (Art. 7)
Withdraw consent for marketing communications at any time, as easily as it was given.
Right to Lodge a Complaint (Art. 77)
File a complaint with your national Data Protection Authority. In Sweden: IMY (www.imy.se).
To exercise any of these rights, contact us at catchatsocial@proton.me.
CatChat does not independently share, transfer, or disclose user data to third parties. The platform relies on the following infrastructure providers, each of which may process data in the course of service delivery pursuant to their own data processing agreements:
No user data — including email addresses, profile content, messages, or location-derived data — is sold, licensed, or otherwise made available to any commercial third party. Infrastructure providers process data solely as sub-processors under contractual obligations consistent with GDPR requirements.
Given the minimal nature of data held by the Data Controller:
The platform employs industry-standard security measures commensurate with the nature of the data processed:
No system can guarantee absolute security. Users are encouraged to maintain strong, unique passwords and to exercise caution when sharing personal information with other users.
As a platform facilitating cat care services in Sweden, we ensure all activities comply with the Swedish Animal Welfare Act (2018:1192), including that animals shall be treated well and protected from unnecessary suffering. In Sweden, it is illegal to leave a cat unattended for more than 24 hours — CatChat exists to help you solve exactly this.
We may update this policy. The latest version will always be available at /privacy. If significant changes occur, we will notify you by email or in-app notification.
Questions or complaints about your privacy?
CatChat · Finduzz Cat Café
📧 catchatsocial@proton.me
📸 @CatChatSocial on Instagram
Swedish DPA: IMY — www.imy.se