Frequently Asked Questions

Everything you need to know about CatChat

What is CatChat?+
CatChat is a free, community-driven platform where cat lovers connect. Whether you need someone to care for your cat or you want to help others with theirs, CatChat makes it easy to find trusted people nearby. It's also a social platform — many of our members use CatChat to make friends through a shared love of cats.
Is CatChat really free?+
Yes, CatChat is 100% free. There are no subscription fees, no booking fees, and no commissions. We believe community shouldn't cost money. Cat sitting on CatChat is based on mutual help and genuine connections — not transactions.
How does CatChat work?+
It's simple: create a profile, add your cat (if you have one), and start swiping through nearby cat lovers. When both people like each other, it's a match! You can then chat directly to arrange cat sitting, meet up, or just connect over your love of cats.
How do I find a cat sitter near me?+
After creating your profile and adding your location, CatChat automatically shows you cat lovers within 45 km. Browse profiles, see their experience with cats, read reviews from other members, and swipe right on people you'd trust with your cat. When you match, you can chat and arrange everything directly.
Is CatChat safe?+
Safety is our top priority. All matches are mutual — no one can contact you without your approval. Members can earn a 'Cat Approved' badge by passing our cat behaviour quiz. You can leave reviews after every sit, report or block any user, and all data is protected with encryption and GDPR-compliant practices.
Do I need to own a cat to join CatChat?+
Not at all! CatChat welcomes everyone who loves cats. Many of our members are cat lovers who don't currently have a cat but want to spend time with them. You can join as a Cat Sitter, a Cat Owner, or both.
How is CatChat different from other pet sitting services?+
Unlike traditional pet sitting platforms, CatChat is completely free and community-driven. There are no fees, no agencies, and no middlemen. It's also more than just cat sitting — it's a social platform where cat lovers make real friendships. Think of it as a community, not a marketplace.
Can I use CatChat as an app on my phone?+
Yes! CatChat works as a Progressive Web App (PWA). Simply visit catchat.social on your phone's browser, tap the Share button, and select 'Add to Home Screen'. It will work just like a regular app — with notifications and everything.
What countries is CatChat available in?+
CatChat is available worldwide! We have active communities in Sweden, the United States, the United Kingdom, France, Germany, Spain, Italy, the Netherlands, Turkey, Japan, and many more countries. Wherever there are cat lovers, CatChat can help them connect.
How does matching work on CatChat?+
CatChat uses mutual matching — similar to dating apps, but for friendships and cat care. You browse profiles of nearby cat lovers and swipe right if you're interested. If they also swipe right on you, it's a match! Only then can you start chatting. This means no unwanted messages — ever.
Can I leave reviews on CatChat?+
Yes! After every cat sitting experience, both the cat owner and the sitter can leave reviews. This helps build trust in the community and helps other members make informed decisions. Reviews are visible on user profiles.
What if I have a problem with another user?+
You can block or report any user at any time. Our community guidelines are designed to keep everyone safe. If you experience any issues, you can use the in-app reporting feature or contact us directly.

Still have questions? Join the community and find out for yourself!

Join CatChat — It's Free 🐾